You can process the return / exchange online within 30 days of item received from the link below. Item must be in original condition (non-damaged, un-altered), original package and have tags attached with a copy of your receipt. You will receive a RA# and return address.
U.S. online purchases only. International returns are not available at this time.
Please note: we provide return label in case of damage, warranty or wrong item exchanges only. For regular return and exchange you are responsible for return shipping charges to us, as well as for the exchange shipping charges on the new item being sent to you. If you are placing an exchange order, we will provide an invoice for the new shipping charges.
Local Customers may process their returns In-Store during business hours. Customer must have their original online order confirmation receipt and items must be in new or unopened condition with original tags and packaging. Local returns will be processed as Store Credit Only and must be made within 15 days of delivery.
Our products are shipped through either UPS, USPS or Fedex. We are entrusting a third party to deliver your item in a timely fashion. Once the package leaves our facility, it is now the responsibility of said third to deliver your package.
Orders placed after 3pm will be sent out the next day.
If you would like to require signature for delivery, please call us or email us at firstname.lastname@example.org for that option.
Thank you for understanding. For any questions, please contact us:
(direct line to owner)
During brick & mortar hours EST
Monday - Friday 11am to 7pm
Saturday 11am to 4pm
THANK YOU for shopping with us at EXTREME BIKER LEATHER
Dominic & Mary